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2020 Referral Program FAQs

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1. How are referral payments made?

  • By direct deposit/cash app/zelle.

2. Does the new registrant have to partner with SmartSelect Technologies?

  • No, the new registrant is not required to be under us however recommended.

3. Can I refer registration from other countries?

  • No, The referral must be in the USA.

4. Does the new registrant qualify me for more than one referral if he or she services more than one client program?

  • No, the new registrant can only qualify for one referral

5. What does it mean to enroll in a certification course?

  • Enrollment starts with registering to attend the certification course for a particular client program. The enrollment process can also include completing assessments, background checks and/or drug tests prior to the start of the class. Once all steps have been completed and the new registrant has paid for the course, he or she has completed the enrollment process and is ready to attend the certification course.

6. Where does the new registrant indicate he or she was referred by me?

  • The new registrant will go to ariseworkfromhome.com, click on Register Now and create a profile. When asked ‘Did you learn about the Arise Platform from a call center or one of their agents?’, the new registrant must enter ‘Yes.’ The new registrant will then be asked to ‘Enter referring agent ID (CSPID)’. He or she must enter the CSPID (1610426) of the individual who referred them.
  • Please note: the information cannot be updated/changed once entered. If a new registrant does not provide the referral details, he or she will not have met the requirements to qualify for the referral.

7. What does it mean to complete all certification requirements and pass a course?

  • To complete all certification requirements and pass a course means the agent has successfully completed a certification course for a client program, e.g. attending class, completing self paced work, passing all quizzes/exams, and, if applicable, completed the certification Statement of Work (SOW). Once the call center has been offered a production SOW, all certification requirements are considered complete

8. If the new registrant selects a certification course, then drops it and selects another one, will I still receive the referral?

  • No. If the new registrant drops, fails, or is cancelled (voluntarily or involuntarily) from the first course selected, you will not have met the eligibility requirements.

9. What does it mean to enroll in a certification course?

  • Enrollment starts with registering to attend the certification course for a particular client program. The enrollment process can also include completing assessments, background checks and/or drug tests prior to the start of the class. Once all steps have been completed and the new registrant has paid for the course, he or she has completed the enrollment process and is ready to attend the certification course.

10. What does it mean to complete all certification requirements and pass a course?

  • To complete all certification requirements and pass a course means the agent has successfully completed a certification course for a client program, e.g. attending class, completing self-paced work, passing all quizzes/exams, and, if applicable, completed the certification Statement of Work (SOW). Once the call center has been offered a production SOW, all certification requirements are considered complete.

11. How soon after the new registrant meets all the program criteria can I expect the referral?

  • It may take 4 to 6 weeks to receive the referral depending on how quickly the new registrant moves through the registration process, the start date and duration of the certification course.

12. If I believe I should have been qualified for the referral, but didn’t receive it, what should I do?

  • Contact us at support@smartselect.tech to open a ticket. Any referral incentive not received by June 30, 2020 will be forfeited. No tickets will be accepted after this date.

13. If the new registrant selects a certification course, then drops it and selects another one, will I still receive the referral?

  • No. If the new registrant drops, fails, or is cancelled (voluntarily or involuntarily) from the first course selected, you will not have met the eligibility requirements.

14. If my referral didn’t create their profile within the dates of this offer, but they did enroll in a certification course and service a production SOW, will I still be eligible for the referral program?

  • No, the referral needs to be a new registrant whose profile was created within the dates of this referral program.

Please visit THIS LINK for the Referral Program TOS